TERMS & CONDITIONS

These Terms and Conditions form a binding legal agreement between you and us and apply to your use of any of our Games or our Platform in any way, through any electronic device (web, mobile, tablet or any other device). PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME. SEE CLAUSE 22 FOR MORE INFORMATION.  

You must read these Terms and Conditions carefully in their entirety. Using our product, requesting free credits, creating an account, or purchasing credits are all express agreement with our terms. By checking the box for acceptance during the registration process, or by accessing the Games or creating a Customer Account, you confirm that you have read and agree to be bound by these Terms and Conditions. and other game-specific or promotion-specific terms relevant to your Participation. If you do not agree with any provision of these Terms and Conditions or any other linked policy, rules or terms you may not install or use the Platform or play any Game. 

THE GAMES AND PLATFORM DO NOT OFFER REAL MONEY GAMBLING, AND NO ACTUAL MONEY IS REQUIRED TO PLAY.  CAN REQUEST REDEMPTION OF ANY PRIZES BY CHATTING WITH OUR TEAM AT info@reelrush.mobi.   WHERE PLAYERS REDEEM PRIZES FOR GIFT CARDS, SUCH PRIZES WILL BE ALLOCATED THROUGH AN ELECTRONIC PAYMENT TO THE BANK ACCOUNT YOU HAVE DESIGNATED.   

• DEFINITIONS Collective Arbitration means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding. Content means text, graphics, user interfaces, visual interfaces, photographs, trade marks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform. Content includes credits and credits. Customer Account means an account held by a Registered Customer. Excluded Territory means the state of Washington in the United States, as well as any outlying U.S. territories or possessions, the province of Quebec in Canada, and any other jurisdiction outside of the United States and Canada. Fraudulent Conduct means any of the conduct described in clause 11.1. Game means any one or more Game(s) available on the Platform in either Standard Play or Promotional Play. We reserve the right to add and remove Games from the Platform at our sole discretion. Inactive Account means a Customer Account which has not recorded any log in or log out for a period exceeding 12 consecutive months. Merchandise means any physical goods provided to you by Reel Rush Enterprise LLC as a reward or as a competition or tournament prize. Participate means playing any Games or using our Platform in any manner whatsoever, including any of the conduct described in clause 3. Payment Administration Agent means the service provided through any related body corporate, affiliate, or third party we appoint to act as our agent, including but not limited to R. Payment Medium means any card, online wallet, financial/bank account or other payment medium used to purchase credits. Platform means the services provided through any URL or mobile application belonging to, or licensed to, Reel Rush Enterprise LLC, and branded as part of the Reel Rush Enterprise LLC  family of games, including the website located at HTTPS://Reelrush.online, and all subdomains, subpages and successor sites thereof, as well as all Games, features, tools and services available thereon. Player or you means any person who Participates, whether or not a Registered Customer. Player Support Team performs the Player Support Function and has the meaning given in section 39(1) of the Player Protection Directive. Prizes means prizes won when playing Promotional Play Games which are redeemable for valuable prizes in accordance with the Sweeps Rules. Promotional Play means participation in our sweepstakes promotions by playing any games on the Platform with credits. Registered Customer means a Player who has successfully registered a Customer Account, whether that account is considered active or not. Standard Play means participating in any game on the Platform played with credits. We may give you credits free of charge when you sign up to a Platform and thereafter at regular intervals when you log into a Platform. You may win more credits when you play in Standard Play and you may purchase more credits on the Platform. You cannot win prizes when you Participate in Standard Play. credits means sweepstakes entries subject to the Sweeps Rules. We may give you credits free of charge when you sign up to a Platform, as a bonus when you purchase credits or via each of our free alternative methods of entry as set out in the Sweeps Rules. You may win more credits when you play Sweepstakes Games. YOU CANNOT PURCHASE credits. Sweeps Rules means the Sweeps Rules available on the Platform. Terms and Conditions means these terms and conditions, as amended from time to time. REEL RUSH ENTERPRISE LLC, we, us or our means Reel Rush Enterprise LLC and REEL RUSH ENTERPRISE LLC  a limited liability company incorporated in STATE OF TEXAS.

• LICENSING AND THE PROTECTION OF FUNDS 1. Funds equal to the aggregate value of Prizes which Registered Customers have chosen to leave unredeemed are held by Reel Rush Enterprise LLC in accounts separate from its business account. This means that steps have been taken to protect such funds, but that in the event of insolvency there is no absolute guarantee that any Prizes which you have not yet redeemed will be allocated or paid to you. 

• YOUR PARTICIPATION Restrictions 1. You declare and warrant that: 1. you are over 18 years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Platform; 2. WHEN PARTICIPATING IN; 1. STANDARD PLAY, YOU DO NOT RESIDE IN OR ACCESS THE PLATFORM FROM THE EXCLUDED TERRITORIES; AND 2. PROMOTIONAL PLAY, YOU DO NOT RESIDE IN OR ACCESS THE PLATFORM FROM THE EXCLUDED TERRITORIES OR IDAHO; 3. you participate in the Games strictly in your personal capacity for recreational and entertainment purposes only; 4. you participate in the Games on your own behalf and not on the behalf of any other person; 5. all information that you provide to us during the term of validity of these Terms and Conditions is true, complete and correct, and you will immediately notify us of any change to such information; 6. money that you use to purchase credits is not tainted with any illegality and, in particular, does not originate from any illegal activity or source, or from ill-gotten means; 7. you will not purchase credits from a business or corporate account, but only an account held in your name; 8. you will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties' participation in any of the Games and you will not use any software-assisted methods or techniques (including but not limited to bots designed to play automatically) or hardware devices for your participation in any of the Games. We reserve the right to invalidate any participation in the event of such behavior; 9. in relation to the purchase of credits, you must only use a valid Payment Medium which lawfully belongs to you; and 10. you will not sell or trade for value, or seek to sell or trade for value, or accept as a sale or trade for value, any Merchandise provided to you by Reel Rush Enterprise LLC. 2. credit PURCHASES MADE FROM WITHIN THE STATE OF WASHINGTON IN THE UNITED STATES OF AMERICA WILL BE VOIDED AND REFUNDED, MINUS AN ADMINISTRATIVE FEE OF UP TO 10% OF THE TOTAL PURCHASES MADE BY THE PLAYER, IN ADDITION TO ANY CHARGES THAT MAY BE LEVIED BY THE BANK OR FINANCIAL INSTITUTION MANAGING THE AFOREMENTIONED REVERSAL. 3. It is a Player's responsibility to ensure that their Participation is lawful in their jurisdiction. Any person who is knowingly in breach of clause 3, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by Participating from an Excluded Territory or through a third party or on behalf of a third party located in an Excluded Territory, is in breach of these Terms and Conditions. You may be committing fraud and may be subject to criminal prosecution. 

• ELIGIBLE PLAYERS  1. Employees of REEL RUSH ENTERPRISE LLC, any of their respective affiliates, subsidiaries, holding companies, advertising agencies, or any other company or individual involved with the design, production, execution or distribution of the Games and their immediate family (spouse, parents, siblings and children, whether the relationship is by birth, marriage or adoption) and household members (people who share the same residence at least 3 months of the year) are not eligible to Participate. 

• LICENSE 1. Subject to your agreement and continuing compliance with these Terms and Conditions, REEL RUSH ENTERPRISE LLC grants you a personal, non-exclusive, non-transferable, non sublicensable, revocable, limited license to access and use the Platform and the Content, through a supported Web browser or mobile device, solely for your personal, private entertainment and no other reason. 2. These Terms and Conditions do not grant you any right, title or interest in the Platform or Content. 3. You acknowledge and agree that your license to use the Platform is limited by these Terms and Conditions and if you do not agree to, or act in contravention of, these Terms and Conditions, your license to use the Platform (including the Games and Content) may be immediately terminated. 4. Where the Platform or any Game is deemed to be illegal under the laws of the jurisdiction in which you reside or are situated, you will not be granted any license to, and must refrain from accessing, the Platform or relevant Game. 

• YOUR CUSTOMER ACCOUNT Single Account 1. You are allowed to have only one Customer Account, including any Inactive Account, on the Platform. If you attempt to open more than one Customer Account, all accounts you have opened or try to open may be suspended or closed and the consequences described in clause 20.2 may be enforced. 2. You must notify us immediately if you notice that you have more than one registered Customer Account, whether active or not, on any one Platform. DO NOT CREATE A NEW CUSTOMER ACCOUNT IF YOU WISH TO CHANGE YOUR EMAIL, ADDRESS OR SURNAME.

• ACCURACY1. You are required to keep your registration details up to date at all times. If you change your address, email, phone number or any other contact details or personal information contact Customer Support . and choose 'Request Support' from the drop down menu in order to update your details. The name that you provide to us at registration must be identical to that listed on your government issued identification. 

• SECURITY AND RESPONSIBILITY OF YOUR CUSTOMER ACCOUNT  1. As part of the registration process, you will have to choose a password to login into the Platform, unless you login to your Customer Account using the Facebook® login facility in which case your Facebook® password will apply. 2. It is your sole and exclusive responsibility to ensure that your Customer Account login details and any Payment Mediums are kept secure and are only accessible by you. You accept full responsibility for any unauthorized use of your Customer Account and any activity linked to your Customer Account, including by a minor (which in all events is prohibited). 3. You must not share your Customer Account or password with another person, let anyone else access or use your Customer Account or do any other thing that may jeopardies the security of your Customer Account. 4. If you become aware of, or reasonably suspect that security in your Customer Account has been compromised, including loss, theft or unauthorized disclosure of your password and Customer Account details, you must notify us immediately. 5. You are solely responsible for maintaining the confidentiality of your password and you will be held responsible for all uses of your Customer Account, including any purchases made under the Customer Account, whether those purchases were authorized by you or not. 6. You are solely responsible for anything that happens through your Customer Account, whether or not you undertook those actions. You acknowledge that your Customer Account may be terminated if someone else uses it and engages in any activity that breaches these Terms and Conditions or is otherwise illegal. 7. We are not responsible for any abuse or misuse of your Customer Account by third parties due to your disclosure of your login details to any third party, whether such disclosure is intentional or accidental, active or passive. 

• ACCOUNT TRANSFERS  1. You may not transfer credits or credits between Customer Accounts, or from your Customer Account to other players, or to receive credits or credits from other Customer Accounts into your Customer Account, or to transfer, sell or acquire Customer Accounts. Any attempt to circumvent these prohibitions is ground for immediate closure of your Customer Account, without prejudice to any other rights or remedies available to us. 

• INACTIVE CUSTOMER ACCOUNTS 1. We reserve the right to close your Customer Account if it is deemed to be an Inactive Account. 2. If no transaction has been recorded on your Customer Account for 30 consecutive months, we will remit the balance of the redeemed value of the Prizes in your Customer Account to you or as otherwise may be required under applicable law. 

• CLOSING OF CUSTOMER ACCOUNT  1. If you wish to close your Customer Account you may do so at any time by selecting the "Contact Us" link on the Platform and submitting a request to close your Customer Account. Closing your Customer Account will forfeit all continued access to and right to use, enjoy or benefit from any credits, credits and unredeemed Prizes associated with your Customer Account. 2. You will be able to open your Customer Account again by sending a request to the Customer Support team. All requests for the re-opening of an account will be evaluated by our Customer Support and Compliance teams, who abide by strict customer protection guidelines. 

• Discretion to Refuse or Close Accounts 1. We reserve the right to place limits on, suspend, close or refuse to open a Customer Account in our sole discretion. If we close your Customer Account pursuant to clause 20.1 of these Terms and Conditions, the consequences set out in clause 20 shall apply. If we close your Customer Account for other reasons, we will make reasonable efforts to enable you to redeem any Prizes in your Customer Account, but any license to continued use, enjoyment or benefit of or from the credits and credits will be terminated. 

• GAMES Rules 1. Games offered on the Platform may have their own rules which are available on the Platform. It is your responsibility to read the rules of a Game before playing. You must familiarize yourself with the applicable terms of play and read the relevant rules before playing any Game. 

• Credit Purchases 1. The Payment Medium you use to purchase credits must be legally and beneficially owned by you and in your name. If it comes to our attention that the name you registered on your Customer Account and the name linked to your Payment Medium differ, your Customer Account will be immediately suspended. Should your Customer Account be suspended, we recommend that you contact Customer Support . for details regarding our verification process. 2. We reserve the right to request documents and information to verify the legal and beneficial ownership of the Payment Medium you use to make credit purchases. 3. You agree that we and our Payment Administration Agents and payments facilitators may store your payment information (e.g. card number or token) to process your future purchases. By accepting these Terms and Conditions, you authorize Reel Rush Enterprise LLC and our Payment Administration Agents and payments facilitators to store your payment credentials in compliance with applicable payment processing regulations. 4. Reel Rush Enterprise LLC begins processing a payment for the purchase of credits when you click on the “MAKE PAYMENT” button. 5. No Refunds. Purchases of credits are final and are not refundable, transferable or exchangeable. You agree to notify us about any billing problems or discrepancies within 30 days from the date of your purchase. If you do not bring them to our attention within 30 days, you agree that you waive your right to dispute such problems or discrepancies. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and any other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted or that were authorized or accepted using your Customer Account (even if not authorized by you). 

• Credit and Credits Balance 1. You may participate in any Game only if you have sufficient credits or credits (as applicable) in your Customer Account for such Participation. We will not extend you any credit whatsoever for the purchase of credits or otherwise. 2. From time to time, we may assign minimum or maximum credit purchases as specified and offered on the Platform. 3. Once a credit purchase has been made, the funds will be drawn from your Payment Medium as soon as practicable. 4. The purchase of credits is the purchase of a license that allows you to Participate in Standard Play Games and is not the deposit of funds which can be withdrawn. Funds used to purchase credits will not, and cannot, be refunded to you, except as provided for in clause 6.6. credits do not have any real money value. 5. credits or credits that have been submitted for play and accepted cannot be changed, withdrawn or cancelled and the credits or credits (whichever applicable) will be drawn from your credit or credits balance instantly. 6. If you are found to have one or more of your purchases returned or reversed or charged back, your Customer Account will be suspended. If this occurs, the amount of such purchases will constitute a debt owed by you to us and you must immediately remit payment for such purchases through an alternative payment method. Until payment is received by us or our Payment Administration Agent, any purchases and winnings will be deemed void and requests to redeem credits for Prizes will not be allowed. 7. In accordance with the Sweeps Rules: 1. unless we require otherwise in accordance with clause 6.14(b), any credit allocated to you is only required to be played once before it is eligible to be redeemed as a Prize; and 2. we may, in our sole discretion, require that any credits allocated to you be played a greater number of times (not exceeding 20) in any combination of Promotional Play Games before it is able to be redeemed as a Prize. 

• Void Games 1. We reserve the right to declare Participation in a Game void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint or technical error on the pay-table, win-table, minimum or maximum stakes, odds or software. 

• Final Decision 1. In the event of a discrepancy between the result showing on a user’s device and the REEL RUSH ENTERPRISE LLC server software, the result showing on the REEL RUSH ENTERPRISE LLC server software will be the official and governing result. 

• PROMOTIONS 1. All promotions, including Games played in Promotional Play, contests, special offers and bonuses are subject to these Terms and Conditions, the Sweeps Rules and to additional terms that may be published at the time of the promotion. 2. In the event and to the extent of any conflict between these Terms and Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions will prevail. 3 REEL RUSH ENTERPRISE LLC reserves the right to withdraw or modify such promotions without prior notice to you. 4. If, in the reasonable opinion of REEL RUSH ENTERPRISE LLC, we form the view that a Registered Customer is abusing any promotion, to derive any advantage or gain for themselves or other Registered Customers, including by way of Fraudulent Conduct, we may, at our sole discretion, withhold, deny or cancel any advantage, bonus or Prize as we see fit. 5. Without limiting clause 12.4, you confirm that you grant REEL RUSH ENTERPRISE LLC an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, and without further acknowledgement of you as the author, any Content you post or publish as part of a promotion, contest or competition. 

• REDEMPTION OF PRIZES Prize Redemption Methods 1. Subject to these Terms and Conditions: 1. When you choose to redeem Prizes for gift cards, the gift cards will be allocated to the email address that you have registered against your Customer Account, or if this is not technically possible, then to an alternative email address you nominate, provided that email address is also your address and not that of a third party; and 2. When you choose to redeem Prizes for cash, the cash payment will be made to the Payment Medium from which you purchased credits, or if this is not technically possible, then to an alternative financial account you nominate, provided that account is legally and beneficially owned by you. We reserve the right to require the use of the same payment method for redemption of Prizes as was used to purchase credits, or a specific payment method at our own discretion. 

• Limits and Fees 1. We reserve the right to charge fees for processing the redemption of Prizes to you and to set a minimum redemption threshold of SC100 for Prize redemptions. 2. In New York and Florida, the maximum redemption value for a Prize won on any one spin or play is USD $5,000 and any Prize with a value in excess of USD $5,000 will be reduced to a maximum value of USD $5,000. 3. We reserve the right, in our sole discretion, to limit the value of Prize redemptions for each Participant to USD$10,000 per day. 

• Your Responsibility for Prize Redemptions and Accuracy of Details 1. When you choose to redeem Prizes for gift cards pursuant to clause 8.1(a), it is your sole responsibility to ensure that the email address and all relevant details you provide are accurate. If the details you have provided are not accurate, and we have processed the redemption using the details you have provided, the redemption of that Prize is complete and we are not required to reissue the gift cards. 2. If no valid email address is provided to us within 60 days of a request from us to do so, REEL RUSH ENTERPRISE LLC is not obliged to allocate the gift cards to you and may in its discretion deem the Prizes to be void. 3. When you choose to redeem Prizes for cash, it is your sole responsibility to ensure that your financial institution will accept payment from us into your bank account.  REEL RUSH ENTERPRISE LLC has no obligation to check whether your financial institution will accept payments from us to your nominated bank account. 4. Subject to clause 8.9, we will not make payments into an account or online wallet which does not match your verified name or the name you provided when registering your Customer Account, or that is not legally and beneficially owned by you. 5. Prizes redeemed for cash: 1. will be paid into a joint account or joint wallet provided that one of the names on the joint account or joint wallet matches the name you provided when registering your Customer Account or your verified name and all verification checks we require in relation to you and the other account holder are completed to our satisfaction. For the avoidance of doubt, if either joint account holder does not satisfy our verification requirements, as determined solely at our discretion, we will not make payments into the nominated joint account; 2. will not be paid into: 1. a joint account or joint wallet where one of the joint owners is a minor; or 2. custodial accounts; or 3. any account held on trust for, or for the benefit of, a third party (including a minor). 6. Where you are required to provide the details of your financial institution, bank account or online wallet, you agree that you are solely responsible for the accuracy of those details. You further agree that, where you have chosen to redeem a Prize for cash and the details you have provided are not accurate, and we have processed the payment using the details you have provided, the redemption of that Prize is complete and we cannot and are not required to reverse or reissue the payment. 7. You acknowledge and agree that, if your financial institution will not accept payments from REEL RUSH ENTERPRISE LLC or where your bank account or online wallet does not meet the requirements in these Terms and Conditions: 1. you will be required to nominate an alternative bank account for the payment; 2. there will be delays in the processing of the payment to you; and 3. if you are unable to nominate an alternative bank account which meets the requirements set out in these Terms and Conditions within 60 days of a request from us to do so, REEL RUSH ENTERPRISE LLC is not obliged to make the relevant payments to you and may in its discretion deem the Prizes to be void. 

• Currency 1. All credit purchases and direct bank transfer payments are executed in USD. It is a Player's responsibility to ensure that their nominated bank account can accept transactions in USD. 2. All foreign exchange transaction fees, charges or related costs that you may incur as a result of, or in relation to, payments made by the REEL RUSH ENTERPRISE LLC to you are to be borne solely by you, including but not limited to any losses or additional costs arising from foreign exchange fluctuations. 

• Timing and Frequency for Prize Redemptions 1. We process requests to redeem Prizes in the order in which they are received. Our goal is to process your request as soon as practicable. 2. We will only process one Prize redemption request per Customer Account in any 24 hour period. 3. Where you choose to redeem Prizes for cash you acknowledge and agree that it may take up to 10 business days to process the relevant payment into your nominated bank account. 4. There may be delays in payments due to our identity verification process and certain Payment Mediums will require additional verification at the time of redemption. 5. Payments of over US$10,000 may require a longer processing time than usual due to bank clearance and security and fraud checks and may also be paid in more than one lump sum. This may add up to 7 days to the normal processing time but is dependent on the circumstances of each individual case. 6. Without limiting clause 8.2, Players can request to redeem Prizes of any value, however we reserve the right to allocate or pay Prizes in smaller increments over a number of days until all of the Prize has been allocated or paid. 

• Payment Administration Agent 1. You acknowledge and agree that we may in our sole discretion, from time to time, appoint one or more Payment Administration Agents to accept or make payments (including merchant facilities) from or to Players on our behalf. • A Payment Administration Agent will have the same rights, powers and privileges that we have under these Terms and Conditions and will be entitled to exercise or enforce their rights, powers and privileges as our agent or in their own name. In no event will we be liable to any Player for any loss, damage or liability resulting from the Payment Administration Agent’s negligence and/or acts beyond the authority given by REEL RUSH ENTERPRISE LLC Expiry and Forfeiture 1. credits are only valid for 60 days from the date you last logged on to your Customer Account and will thereafter automatically expire. 2. credits may be forfeited if a Customer Account is closed for any reason, or at our discretion. 

• Updating Payment Details 1. Updating or adding additional payment details for the sole purpose of redeeming Prizes may only be done by you when logged into your Customer Account and when you are undergoing the process of redeeming a Prize. We cannot update or add additional payment details on your behalf. 

• Refused Prizes 1. If you choose to redeem Prizes for cash but refuse to accept payments made to your nominated bank account by REEL RUSH ENTERPRISE LLC, you must refuse the amount in its entirety. Where you refuse to accept payment to your nominated bank account more than twice in any 3 month period, REEL RUSH ENTERPRISE LLC reserves the right to suspend your Customer Account to undertake investigations to ensure that the Platform is not being used as a vehicle for fraudulent activity. 

• Mistaken Credits 1. If we mistakenly credit your Customer Account from time to time with Prizes that do not belong to you, whether due to a technical error, human error or otherwise, the amount credited will remain REEL RUSH ENTERPRISE LLC property and will be deducted from your Customer Account. If you have been transferred cash or gift cards that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event you discover an incorrect crediting, you are obliged to notify Customer Support by using the "Contact" link on the Platform without delay. 

• VERIFICATION Verification Checks 1. You agree that we are entitled to conduct any identification, credit and other verification checks that we may reasonably require or that are required of us under applicable laws and regulations or by relevant regulatory authorities or to otherwise prevent financial crime. 2. Until all required verification checks are completed to our satisfaction: 1. any request you have made for redemption of Prizes will remain pending; and 2. we are entitled to restrict your Customer Account in any manner that we may reasonably deem appropriate, including by suspending or closing your Customer Account. 3. We will carry out additional verification procedures in accordance with our internal anti financial crime policies, including without limitation for any cumulative or single redemption of Prizes exceeding a value of USD$2,000 (or any USD amount that is equivalent to or greater than €2,000 from time to time). Verification procedures may, for example, include requests for, and our examination of, copies of your; 1. identification documentation (including photo identification) such as a passport; 2. proof of your address such as a utility bill; and 3. source of wealth or source of funds documentation such as a pay slip or bank statement. 4. Where any identification, credit or other verification check we require cannot be completed to our satisfaction because you have not provided any document we request from you in the form that we require within 30 days’ of the date the document was first requested, then we are under no obligation to continue with the verification check and we may, in our sole discretion, close or otherwise restrict your Customer Account in any manner that we may reasonably deem appropriate. 5. Players who request the redemption of Prizes held in a suspended or closed Customer Account should contact Customer Support .. Nothing in this provision should be construed as conveying a right to any such redemption. Your rights in that regard are as set out elsewhere in these Terms and Conditions. 

• External Verification Checks 1. You agree that REEL RUSH ENTERPRISE LLC may use third party service providers to run external identification and other verification checks on all Customers on the basis of the information provided by you from time to time. 

• RESPONSIBLE SOCIAL GAMEPLAY Policy 1 REEL RUSH ENTERPRISE LLC actively supports responsible social gameplay and encourages its Players to make use of a variety of responsible social gameplay features so as to better manage their Customer Account. 2. REEL RUSH ENTERPRISE LLC is committed to providing excellent customer service. As part of that pledge REEL RUSH ENTERPRISE LLC is committed to supporting responsible social gameplay. Although REEL RUSH ENTERPRISE LLC will use all reasonable endeavors to enforce its responsible social gameplay policies, REEL RUSH ENTERPRISE LLC does not accept any responsibility or liability if you nevertheless continue gameplay and/or seek to use the Platform with the intention of deliberately avoiding the relevant measures in place and/or REEL RUSH ENTERPRISE LLC is unable to enforce its measures/policies for reasons outside of REEL RUSH ENTERPRISE LLC reasonable control. 

• Take a Break (Time-Out) and Self-Exclusion 1. You may, at any time, request a time-out or self-exclusion from our Games. You may also set a limit on your purchases of credits or the amount of credits you play. 

• FRAUDULENT CONDUCT 1. You will not, directly or indirectly: 1. hack into any part of the Games or Platform through password mining, phishing, or any other means; 2. attempt to modify, reverse engineer, or reverse-assemble any part of the Games or Platform; 3. knowingly introduce viruses, Trojans, worms, logic bombs, spyware, malware, or other similar material; 4. circumvent the structure, presentation or navigational function of any Game so as to obtain information that REEL RUSH ENTERPRISE LLC has chosen not to make publicly available on the Platform; 5. engage in any form of cheating or collusion; 6. use the Platform and the systems of REEL RUSH ENTERPRISE LLC to facilitate any type of illegal money transfer (including money laundering proceeds of crime); or 7. participate in or take advantage of, or encourage others to participate in or take advantage of schemes, organizations, agreements, or groups designed to share: 1. special offers or packages emailed to a specific set of players and redeemable by URL; or 2. identification documents (including, but not limited to, photographs, bills and lease documents) for the purpose of misleading REEL RUSH ENTERPRISE LLC as to a Player's identity. 2. You must not use the Platform for any unlawful or fraudulent activity or prohibited transaction (including Fraudulent Conduct) under the laws of any jurisdiction that applies to you. We monitor all transactions in order to prevent money laundering. 3. If REEL RUSH ENTERPRISE LLC suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms and Conditions, your access to the Platform will be suspended immediately and your Customer Account may be closed. If your Customer Account is suspended or closed under such circumstances, REEL RUSH ENTERPRISE LLC is under no obligation to reverse any credit purchases you have made or to redeem any credits or Prizes that may be in your Customer Account. In addition, REEL RUSH ENTERPRISE LLC may pass any necessary information on to the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institutions. You will cooperate fully with any REEL RUSH ENTERPRISE LLC investigation into such activity. 4. If you suspect any unlawful or fraudulent activity or prohibited transaction by another Player, please notify us immediately.

• INTELLECTUAL PROPERTY 1. The computer software, the computer graphics, the Platform and the user interface that we make available to you is owned by, or licensed to, Reel Rush Enterprise LLC or its associates and protected by copyright laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions we have established (including these Terms and Conditions and the Sweeps Rules) and in accordance with all applicable laws, rules and regulations. 2. You acknowledge that REEL RUSH ENTERPRISE LLC is the proprietor or authorized licensee of all intellectual property in relation to any Content. 3. Your use of the Games and Platform does not provide you with any intellectual property rights in the Content, Games or Platform. 4. You grant us, and represent and warrant that you have the right to grant us, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, any information, images, videos, comments, messages, music or profiles you publish or upload to any website or social media page controlled and operated by REEL RUSH ENTERPRISE LLC 5. You must not reproduce or modify the Content in any way, including by removing any copyright or trade mark notice. 6. All trade marks and logos displayed in the Games and Platform are the property of their respective owners and are protected by applicable trade mark and copyright laws. 

• THIRD PARTY WEBSITES, LINKS OR GAMES Third Party Websites 1. You acknowledge and agree that (LEGAL NAME HERE): 1. is not responsible for Third Party Websites; and 2. makes no guarantee as to the content, functionality, or accuracy of any Third Party Website. 2. You further acknowledge that some Third Party Websites may be fraudulent in nature, offering credits or credits which the operators of those websites are not authorized to provide, in an effort to induce you to reveal personal information (including passwords, account information and credit card details). You agree that REEL RUSH ENTERPRISE LLC is not responsible for any actions you take at the request or direction of these, or any other Third Party Websites. WE DO NOT AUTHORIZE ANY THIRD PARTY TO OFFER credits OR credits. Any such offer should be deemed fraudulent and disregarded. 3. Third Party Websites are subject to the terms and conditions outlined by that third party. 

• Links 1. Any links to Third Party Websites do not: 1. indicate a relationship between REEL RUSH ENTERPRISE LLC and the third party; or 2. indicate any endorsement or sponsorship by REEL RUSH ENTERPRISE LLC of the Third Party Website, or the goods or services it provides, unless specifically indicated By REEL RUSH ENTERPRISE LLC. 2. Where a website controlled and operated by REEL RUSH ENTERPRISE LLC contains links to various social networking sites, such as Facebook® and Twitter®, you acknowledge and agree that: 1. any comments or content that you post on such social networking sites are subject to the terms and conditions of that particular social networking site; 2. you will not post any comments that are false, misleading or deceptive or defamatory to us, our employees, agents, officers or other players; and 3. we are not responsible or liable for any comments or content that you or others post on social networking sites. 

• Games 1. Games displaying the "EXAMPLE”, “EXAMPLE”, or “EXAMPLE" logos , are solely and exclusively owned by their respective companies, including all intellectual property rights in or to the online software relating to such. 2. 

• DISRUPTIONS AND CHANGE No warranties 1. The Platform is provided on an "as is" basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Platform (including the Games and Content). 

• Malfunctions 1. REEL RUSH ENTERPRISE LLC is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to Game play, nor attempts by you to Participate by methods, means or ways not intended by us. 2. REEL RUSH ENTERPRISE LLC accepts no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with any Platform or its Content including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of a Platform or its Content or any errors or omissions in Content. 3. In the event of a Platform system malfunction all Game play on that Platform is void. 4. In the event a Game is started but fails to conclude because of a failure of the system, REEL RUSH ENTERPRISE LLC will use commercially reasonable efforts to reinstate the amount of credits or credits played (whichever applicable) in the Game to you by crediting it to your Customer Account. REEL RUSH ENTERPRISE LLC the right to alter Player balances and account details to correct such mistakes. 5. REEL RUSH ENTERPRISE LLC reserves the right to remove any part of the Games from the Platform at any time. Any part of the Games that indicate incorrect behavior affecting Prize redemption, game data, credit balances, credits balances or other balances, that may be due to misconfiguration or a bug, will be cancelled and removed from the Platform. Player balances and account details may be altered by REEL RUSH ENTERPRISE LLC in such cases in order to correct any mistake. 

• Changes to the Platform 1. REEL RUSH ENTERPRISE LLC reserves the right to suspend, modify, remove or add Content to the Platform at its sole discretion with immediate effect and without notice to you. We will not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Platform (including any Game thereon) and you will have no claims against REEL RUSH ENTERPRISE LLC in such regard. 

• Service Suspension 1. We may temporarily suspend the whole or any part of the Platform for any reason at our sole discretion. We may, but will not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Platform, as soon as is reasonably practicable, after such temporary suspension. 

• VIRUSES 1. Although we take all reasonable measures to ensure that the Platform is free from viruses we cannot and do not guarantee that the Platform is free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus. • PRIVACY POLICY 1. REEL RUSH ENTERPRISE LLC is committed to protecting and respecting your privacy and complying with all applicable data protection and privacy laws. 2. Our Privacy Policy is inseparably linked to these Terms and Conditions and its acceptance is a prerequisite to account registration. 

• MARKETING COMMUNICATIONS 1. You consent to receive marketing communications from REEL RUSH ENTERPRISE LLC in respect of its offerings by way of email, post, SMS and telephone notifications, any of which you may unsubscribe from at any time by contacting Customer Support .. • USE OF LIVE CHAT SERVICES 1. We may provide you with a Live Chat service to talk to our Customer Support representatives or to talk to other Players. This may include use of our Facebook® wall. It is your responsibility to use these services only for their intended purposes. You are not permitted to use our Live Chat services for illegal purposes. 2. Be careful what you post on any Live Chat service. We review and moderate chats and keep a log and record of statements. Your use of the Live Chat service should be for recreational and social purposes only. 3. Spamming on Live Chat is prohibited. You are prohibited from intimidating, harassing or abusing other Players or REEL RUSH ENTERPRISE LLC employees and representatives. 4. You will not use any Live Chat service to engage in any form of harassment or offensive behavior, including but not limited to, threatening, derogatory, abusive or defamatory statements, or racist, sexually explicit, pornographic, obscene, or offensive language. 5. You will not use any Live Chat service to infringe the privacy rights, property rights, or any other rights of any person. 6. You will not submit any kind of material or information on any Live Chat service that is fraudulent or otherwise unlawful or violates any law. 7. You will not use any Live Chat service to distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or services of other forums. 8. You will not use any Live Chat service to distribute, promote or otherwise publish any kind of malicious code or do anything else that might cause harm to the Platform or to other Player's systems in any way. 9. We reserve the right to monitor anything and everything submitted by you to any Live Chat service to ensure that it conforms to content guidelines that are monitored by us and subject to change from time to time.